Shipping Policy
Company Name: JIN ANG TRADE CO., LIMITED
Website: https://jinangtrade.online
At JIN ANG TRADE CO., LIMITED, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy to understand our procedures, timelines, and options.
1. Order Processing Time
- All orders are processed within 1–3 business days after the order is placed (excluding weekends and holidays).
- Once your order is shipped, you will receive a shipping confirmation email with tracking information.
High-volume periods, such as holidays or promotional events, may require extra processing time.
2. Shipping Regions
We currently offer international shipping to most countries, including but not limited to:
- United States
- Canada
- United Kingdom
- Australia
- Hong Kong, Singapore, Malaysia, and more
If your country is not listed at checkout, please contact our customer service for assistance.
3. Shipping Methods & Delivery Time
| Shipping Option | Estimated Delivery Time | Availability |
|---|---|---|
| Standard Shipping | 7–15 business days | Worldwide |
| Expedited Shipping | 3–7 business days | Selected Countries |
| Local Hong Kong Delivery | 2–3 business days | Hong Kong only |
Delivery times are estimates and may vary due to customs, weather, or courier delays.
4. Shipping Costs
- Shipping charges are calculated at checkout based on destination and weight.
- Free shipping may be available for qualifying orders or during promotions (see banner or homepage for active offers).
5. Customs, Duties, and Taxes
- International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country.
- These charges are not included in the item price or shipping cost and are the responsibility of the customer.
- Please contact your local customs office for more information.
6. Tracking Your Order
Once your order is shipped:
- You will receive a tracking number via email.
- You can track your order through the link provided or on our Order Tracking Page.
7. Delayed or Lost Shipments
If your shipment is significantly delayed or appears lost:
- We will work with the carrier to resolve the issue and, if necessary, offer a replacement or refund.
8. Incorrect Shipping Address
Customers are responsible for providing the correct shipping information at checkout:
- Orders returned due to an incorrect or incomplete address will require reshipping fees.
- If your address needs to be updated before shipping, please contact us as soon as possible.
9. Contact Us
If you have any questions regarding shipping, feel free to reach out through our Contact Page.