FAQ
Q1: What types of products do you offer?
A1: We offer a wide range of products, including consumer electronics, fashion apparel, beauty and skincare items, and kitchen essentials — all carefully selected to ensure quality and value.
Q2: Do you ship internationally?
A2: Yes, we ship our products to most countries worldwide. Shipping costs and delivery times may vary depending on your location.
Q3: How long will it take to receive my order?
A3: Orders are typically processed within 1–3 business days. Delivery time depends on your location and shipping method, ranging from 5–15 business days.
Q4: What payment methods do you accept?
A4: We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
Q5: Can I return or exchange a product?
A5: Yes, we have a 30-day return policy. If you’re not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Q6: How do I track my order?
A6: Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package.
Q7: Are your beauty products safe and authentic?
A7: Absolutely. We source all beauty and skincare products from reputable manufacturers and ensure they meet international safety standards.
Q8: Can I modify or cancel my order after placing it?
A8: Orders can only be modified or canceled within a short time after placement. Please contact us as soon as possible for any changes.
Q9: How can I contact customer service?
A9: You can reach us via email at myaliaa@szhairdryer.com or use the Contact Us form on our website. We aim to respond within 24 hours on business days.